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*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

Information Systems Programs
ProgramNon-Emergency IssuesCoordinator
Brandywine Virtual Academy 

CSIU (Fund Accounting, Payroll & Personnel) Work Order Kevin Bridges
Clever (Single sign-on portal)Work OrderTom Ryan
District Data Reporting (Student and District Information)Work Order Kevin Bridges
Lifetouch (Student Pictures)Work Order Kevin Bridges
LinkIt (Student Assessment Data Warehouse)Work Order Kevin Bridges
PA Secure ID Information (Student State ID) Work Order Kevin Bridges
PA Future Ready Index (District Reporting) Work OrderKevin Bridges
PIMS (PA Information Management System)Work Order Kevin Bridges
Sapphire (Nursing)Work Order Tom Ryan
School Messenger (Notification System) Work Order Tom Ryan
Skyward (Student Info Systems & Gradebook)Work Order Tom Ryan
Skyward (Family Access Portal)Work Order Tom Ryan
SRC Central Records Gateway Work OrderTom Ryan
District Assessments
ProgramCoordinator
Acadience (formerly DIBELS) (Student Reading Assessments)Tom Ryan

DRC eDirect (District Assessment Coordinator)

Lydia Hallman
DRC eDirect & WIDA AMS (District and Student Reporting)Kevin Bridges
DRC eDirect (Technical Support)Dan Maguire

DRC WIDA AMS (District Assessment Coordinator)

Mike Barber
eMetric (State Assessment Data) Kevin Bridges
PVAAS (PA Value Added Assessment System)Kevin Bridges
Technology Support Information

*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

*See Support Tiers below for issues with any District Program or Service.


TIER III - Reporting Issue (Hardware/Software)

TIER II - Immediate Attention / Non-Emergency

TIER I - Immediate Attention / Emergency

  • Contact HelpDesk: 610.444.2551, ext 10000
  • Call Dan Maguire, 610.444.4136 or Kevin Bridges, 610.925.1567



Other Programs & Services

*For all non-Emergency Issues, please contact the Help Desk (610.444.2551) or Submit a Work Order


Program

Non-Emergency Issues (or ext 10000)

Coordinator
Accounts (District) Work Order Bob Wilson
ChromebooksWork Order Mike Donovan
Email, Account/ArchiveWork Order Bob Wilson
Fax Server  Work Order Mark Fisher
Hardware Repairs  Work Order Brad Shomo
Hardware/Software Requisitions  Work Order Dan Maguire
Interactive Boards (SMART/Polyvision)Work Order Mike Donovan 
Loaner Laptops (inc. Kajeet Hotspots) Work Order Dan Maguire  
Mac Environment (iMacs, Macbooks & iPads)Work Order Mike Donovan  
Microsoft EESWork Order Dan Maguire  
Phone Systems  Work Order Mark Fisher  
Regionalized Printing  Work Order Mark Fisher  
Remote Desktop  Work Order Bob Wilson
Security Cameras & Surveillance  Work Order Mark Fisher / Bob Wilson / Dan Maguire
SharepointWork Order Mark Fisher  
Teacher Laptop Insurance  Work Order Dan Maguire  
Virtual Machines (VM's)  Work Order Bob Wilson
Web Content Filter (Lightspeed)Work Order Bob Wilson
Website (District)Work Order Dan Maguire  
Windows Environment (Laptops & Desktops)Work Order Bob Wilson / Ken Altizer

*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

Instructional Technology Programs
ProgramAccount Support

Instructional Support

Technical Support
Accelerated ReaderSchool LibrarianSchool LibrarianHelp Desk
AdobeN/ADan MaguireHelp Desk
AIMSwebNancy HaleyN/AHelp Desk
ALEKS (inc Quicktables) Tom RyanLydia HallmanHelp Desk
APEXJo Stirling
Help Desk
Being a WriterJudy JesterJudy JesterHelp Desk
BrainPopDan MaguireDan MaguireHelp Desk




CDT, Classroom Diagnostic ToolsTom Ryan

Lydia Hallman

Ken Altizer
ClasskickTom Ryan
Help Desk
Confluence, KCSD ConnectBob WilsonDan MaguireDan Maguire
ConnectED - McGraw HillTom Ryan

Lydia Hallman

Help Desk
COPIA edaptextTom RyanJudy JesterHelp Desk
DestinyBob WilsonSchool LibrarianHelp Desk
Discovery Ed (formerly United StreamingDan MaguireDan MaguireHelp Desk
Google Apps/AccountsBob WilsonDan MaguireDan Maguire
Holt McDougal Online (HMH)Tom RyanLydia HallmanHelp Desk
IEP WriterNancy Regan
Help Desk

ImageMate (ELMO software)

N/ADan MaguireHelp Desk
KUTA Math Software

Help Desk
Ladibug SoftwareN/ADan MaguireHelp Desk
Lexia Core5Tom RyanTracey Marino  Help Desk
MackinVIA


Mastering Physics Dan FolmarDan Folmar Help Desk
Math SeedsTom RyanLydia Hallman  Help Desk
Math TypeTBDTBDHelp Desk
Microsoft OfficeBob Wilson Dan MaguireHelp Desk
National GeographicTom RyanLydia Hallman Help Desk
Naviance, Family Connection

Colleen Allen

Jenna ReinheimerHelp Desk
NoodleToolsTom Ryan
Help Desk
Project Lead the Way (PLTW)Tom RyanLydia HallmanHelp Desk
QuiaTom RyanTeacher ManagedHelp Desk
Raz-KidsTom RyanJudy JesterHelp Desk
Reading A to ZApril ReynoldsJudy JesterHelp Desk
Reading EggsTom RyanJudy JesterHelp Desk
Rosetta Stone Wendy Kotz   Wendy Kotz Dan Maguire
SAVVAS Realize (formerly Pearson)Tom RyanLydia HallmanHelp Desk
Schoology Tom RyanDan MaguireHelp Desk
Scholastic


Science A-ZTom Ryan
Help Desk
SMART Notebook Dan MaguireDan MaguireMike Donovan
Sora by OverDriveTom RyanSchool Librarian
SoundtrapTom Ryan
Help Desk
TI Simulator (Texas Instruments)Alicia TamargoAlicia TamargoKen Altizer
ThinkCentralTom RyanLydia HallmanHelp Desk
TurnitinTom RyanBuilding Contact
Ultra-KeyBuilding ContactBuilding ContactHelp Desk
World Book OnlineSchool LibrariansSchool LibrariansHelp Desk
Technology Support Information

*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

*See Support Tiers below for issues with any District Program or Service.


TIER III - Reporting Issue (Hardware/Software)

TIER II - Immediate Attention / Non-Emergency

TIER I - Immediate Attention / Emergency

  • Contact HelpDesk: 610.444.2551, ext 10000
  • Call Dan Maguire, 610.444.4136 or Kevin Bridges, 610.925.1567


Information Systems Department

Email Phone 
Supervisor of Info Systems & Data ReportingKevin Bridges

610-925-1567 ext.10008

Data Analyst & Account ManagementTom Ryan610-444-6606 ext.10010





Technology Department

Email Phone 
Supervisor of Technology ServicesDan Maguire

610-444-4136 ext. 10001

Assistant Supervisor Mark Fisher610-444-6666 ext. 10003
Systems EngineerKen Altizer610-444-2551 ext. 10014
Systems EngineerMike Donovan610-444-2551 ext. 10013
Educational TechnicianSteve Rinehart610-444-2551 ext. 10006
Educational TechnicianBrad Shomo610-444-2551 ext. 10011
Network EngineerBob Wilson 610-444-2551 ext. 10004



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