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Information Systems Programs
District Data Reporting (Student and District Information)Kevin Bridges
DIBELSKevin Bridges
eMetricKevin Bridges
PA Secure ID InformationKevin Bridges
PIMS (PA Information Management System)Kevin Bridges
PSSA PreCode and Score ReportKevin Bridges
SapphireKevin Bridges
Skylert (Notification System) Melody Caulfield
Skyward (Student Info Systems & Gradebook)Melody Caulfield
Skyward (Family Access Portal)Melody Caulfield
Time Clock Plus Hardware SupportBob Wilson
Time Clock Plus Software SupportKevin Bridges
Other Programs & Services
Accounts (District) Bob Wilson
ChromebooksMike Donovan
Email, Account/ArchiveBob Wilson
Fax Server  Mark Fisher
Hardware Repairs  Work Order
Hardware/Software Requisitions  Dan Maguire
Interactive Boards (SMART/Polyvision)Mike Donovan 
Loaner LaptopsDan Maguire  
Mac Environment (iMacs, Macbooks & iPads)Mike Donovan  
Microsoft EESDan Maguire  
Phone Systems  Mark Fisher  
Regionalized Printing  Mark Fisher  
Remote Desktop  Bob Wilson
Security Cameras & Surveillance  Mark Fisher / Bob Wilson
SharepointMark Fisher  
Teacher Laptop Insurance  Dan Maguire  
Virtual Machines (VM's)  Bob Wilson
Web Content Filter (Lightspeed)Bob Wilson
Website (District)Dan Maguire  
Windows Environment (Laptops & Desktops)Bob Wilson / Ken Altizer



Technology Support Information

TIER I - Immediate Attention / Emergency

  • Contact HelpDesk: 610.444.2551, ext 10000
  • Access Spark (IM), via Staff Laptop & message HelpDesk or member of Department
  • Call Dan Maguire, 610.444.4136 or Kevin Bridges, 610.925.1567

TIER II - Immediate Attention / Non-Emergency

  • Contact HelpDesk: 610.444.2551, ext 10000
  • Access Spark (IM), via Staff Laptop & message HelpDesk or member of Department
  • Contact Coordinator / Person Responsible (see above)

TIER III - Reporting Issue (Hardware/Software)



Instructional Technology Programs
ProgramAccount Support

Instructional Support

Technical Support
Accelerated ReaderSchool LibrarianSchool LibrarianHelp Desk
AdobeN/ADan MaguireHelp Desk
AIMSwebNancy HaleyN/AHelp Desk
ALEKS (inc Quicktables) Christina RidgeLydia HallmanHelp Desk
APEXLydia Hallman  Lydia Hallman  Help Desk
Being a WriterTBDTBDHelp Desk
BrainPopDan MaguireDan MaguireHelp Desk
CDT, Classroom Diagnostic ToolsChristina Ridge

Lydia Hallman  

Ken Altizer
Confluence, KCSD ConnectBob WilsonDan MaguireDan Maguire
Connected - McGraw Hill (Glencoe)Christina Ridge 

Lydia Hallman

Help Desk
COPIA EdAptextChristina Ridge TBDHelp Desk
DestinyBob WilsonSchool LibrarianHelp Desk
DIBELSChristina Ridge TBDHelp Desk
Discovery Ed (formerly United StreamingDan MaguireDan MaguireHelp Desk
EarobicsN/AN/AHelp Desk
Google Apps/AccountsBob WilsonDan MaguireDan Maguire
Houghton Mifflin, HarcourtChristina Ridge TBDHelp Desk
IEP WriterYvette Line-KollerYvette Line-Koller  Help Desk

ImageMate (ELMO software)

N/ADan MaguireHelp Desk
InvestigationsChristina Ridge Lydia Hallman  Help Desk
IXLN/AN/AHelp Desk
KUTA Math SoftwareMike KellyMike Kelly Help Desk
Ladibug SoftwareN/ADan MaguireHelp Desk
Lexia Core5Tracey MarinoTracey Marino  Help Desk
Mastering Physics Dan FolmarDan Folmar Help Desk
Math SeedsChristina Ridge Lydia Hallman  Help Desk
Math TypeMike Kelly  Mike Kelly  Help Desk
Microsoft OfficeN/ADan MaguireHelp Desk
National GeographicChristina Ridge Lydia Hallman Help Desk
Naviance, Family ConnectionKHS GuidanceKHS Guidance  Help Desk
Pearson SuccessNetChristina Ridge TBDHelp Desk
QuiaChristina Ridge Dan MaguireHelp Desk
RAZ KidsChristina Ridge TBDHelp Desk
Reading A to ZApril ReynoldsTBDHelp Desk
Reading EggsChristina Ridge TBDHelp Desk
Read Naturally LiveDan Maguire  Yvette Line-Koller  Help Desk
Reflex Math Dan Maguire  Yvette Line-Koller  Help Desk
SMART Notebook Dan MaguireDan MaguireMike Donovan
Study IslandChristina Ridge TBDHelp Desk
ThinkCentralChristina Ridge Lydia HallmanHelp Desk
Turn It InChristina Ridge Building ContactMark Fisher
Ultra-KeyBuilding ContactBuilding ContactHelp Desk
World Book OnlineSchool LibrariansSchool LibrariansHelp Desk


Information Systems Department
 Email Phone 
Supervisor of Info Systems & Data ReportingKevin Bridges

610-925-1567 ext.10008

Data AnalystMelody Caulfield610-444-6666 ext.10010
Account ManagementChristina Ridge 





Technology Department
 Email Phone 
Supervisor of Technology ServicesDan Maguire

610-444-4136 ext. 10001

Assistant Supervisor Mark Fisher610-444-6666 ext. 10003
Systems EngineerKen Altizer610-444-2551 ext. 10014
Systems EngineerMike Donovan610-444-2551 ext. 10013
Educational TechnicianSteve Rinehart610-444-2551 ext. 10006
Educational TechnicianBrad Shomo610-444-2551 ext. 10011
Network EngineerBob Wilson 610-444-2551 ext. 10004





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