*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
Information Systems Programs
| Program | Non-Emergency Issues | Coordinator |
|---|---|---|
| Brandywine Virtual Academy | ||
| CSIU (Fund Accounting, Payroll & Personnel) | Work Order | Kevin Bridges |
| Clever (Single sign-on portal) | Work Order | Tom Ryan |
| District Data Reporting (Student and District Information) | Work Order | Kevin Bridges |
| Lifetouch (Student Pictures) | Work Order | Kevin Bridges |
| LinkIt (Student Assessment Data Warehouse) | Work Order | Kevin Bridges |
| PA Secure ID Information (Student State ID) | Work Order | Kevin Bridges |
| PA Future Ready Index (District Reporting) | Work Order | Kevin Bridges |
| PIMS (PA Information Management System) | Work Order | Kevin Bridges |
| Sapphire (Nursing) | Work Order | Tom Ryan |
| School Messenger (Notification System) | Work Order | Tom Ryan |
| Skyward (Student Info Systems & Gradebook) | Work Order | Tom Ryan |
| Skyward (Family Access Portal) | Work Order | Tom Ryan |
| SRC Central Records Gateway | Work Order | Tom Ryan |
District Assessments
| Program | Coordinator |
|---|---|
| Acadience (formerly DIBELS) (Student Reading Assessments) | Tom Ryan |
DRC eDirect (District Assessment Coordinator) | Lydia Hallman |
| DRC eDirect & WIDA AMS (District and Student Reporting) | Kevin Bridges |
| DRC eDirect (Technical Support) | Dan Maguire |
DRC WIDA AMS (District Assessment Coordinator) | Mike Barber |
| eMetric (State Assessment Data) | Kevin Bridges |
| PVAAS (PA Value Added Assessment System) | Kevin Bridges |
Technology Support Information
*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
*See Support Tiers below for issues with any District Program or Service.
Other Programs & Services
*For all non-Emergency Issues, please contact the Help Desk (610.444.2551) or Submit a Work Order
| Program | Non-Emergency Issues (or ext 10000) | Coordinator |
|---|---|---|
| Accounts (District) | Work Order | Bob Wilson |
| Chromebooks | Work Order | Mike Donovan |
| Email, Account/Archive | Work Order | Bob Wilson |
| Fax Server | Work Order | Mark Fisher |
| Hardware Repairs | Work Order | Brad Shomo |
| Hardware/Software Requisitions | Work Order | Dan Maguire |
| Interactive Boards (SMART/Polyvision) | Work Order | Mike Donovan |
| Loaner Laptops (inc. Kajeet Hotspots) | Work Order | Dan Maguire |
| Mac Environment (iMacs, Macbooks & iPads) | Work Order | Mike Donovan |
| Microsoft EES | Work Order | Dan Maguire |
| Phone Systems | Work Order | Mark Fisher |
| Regionalized Printing | Work Order | Mark Fisher |
| Remote Desktop | Work Order | Bob Wilson |
| Security Cameras & Surveillance | Work Order | Mark Fisher / Bob Wilson / Dan Maguire |
| Sharepoint | Work Order | Mark Fisher |
| Teacher Laptop Insurance | Work Order | Dan Maguire |
| Virtual Machines (VM's) | Work Order | Bob Wilson |
| Web Content Filter (Lightspeed) | Work Order | Bob Wilson |
| Website (District) | Work Order | Dan Maguire |
| Windows Environment (Laptops & Desktops) | Work Order | Bob Wilson / Ken Altizer |
*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
Instructional Technology Programs
| Program | Account Support | Instructional Support | Technical Support |
|---|---|---|---|
| Accelerated Reader | School Librarian | School Librarian | Help Desk |
| Adobe | Mike Donovan | Dan Maguire | Help Desk |
| AIMSweb | Nancy Haley | N/A | Help Desk |
| ALEKS (inc Quicktables) | Tom Ryan | Kelly Figueroa / Erica Pye | Help Desk |
| APEX | Jo Stirling | Help Desk | |
| Being a Writer | Judy Jester | Judy Jester | Help Desk |
| BoardMaker | Jo Stirling | ||
| BrainPop | Dan Maguire | Dan Maguire | Help Desk |
| CDT, Classroom Diagnostic Tools | Tom Ryan | Ken Altizer | |
| Classkick | Tom Ryan | Help Desk | |
| Clever | Tom Ryan | Tom Ryan | Tom Ryan |
| Confluence, KCSD Connect | Bob Wilson | Dan Maguire | Dan Maguire |
| ConnectED - McGraw Hill | Tom Ryan | Help Desk | |
| COPIA edaptext | Tom Ryan | Judy Jester | Help Desk |
| Destiny | Bob Wilson | School Librarian | Help Desk |
| Discovery Ed (formerly United Streaming | Dan Maguire | Dan Maguire | Help Desk |
| Flipgrid | Tom Ryan | Kelly Figueroa / Erica Pye | Tom Ryan |
| Google Apps/Accounts | Bob Wilson | Kelly Figueroa / Erica Pye | Dan Maguire |
| Holt McDougal Online (HMH) | Tom Ryan | Lydia Hallman | Help Desk |
| IEP Writer | Nancy Regan | Heather Collins | Help Desk |
ImageMate (ELMO software) | N/A | Kelly Figueroa / Erica Pye | Help Desk |
| Ladibug Software | N/A | Dan Maguire | Help Desk |
| Lexia Core5 | Tom Ryan | Tracey Marino | Help Desk |
| LinkIt! | Kevin Bridges | Kelly Figueroa / Erica Pye | Kevin Bridges |
| MackinVIA | Tom Ryan | Lisa Teixeira | Help Desk |
| Mastering Physics | Dan Folmar | Dan Folmar | Help Desk |
| Math Seeds | Tom Ryan | Lydia Hallman | Help Desk |
| Math Type | TBD | TBD | Help Desk |
| Microsoft Office | Bob Wilson | Dan Maguire | Help Desk |
| National Geographic | Tom Ryan | Lydia Hallman | Help Desk |
| Navigate360 | Tom Ryan | George Wolhafe | Help Desk |
| Naviance, Family Connection | Jenna Reinheimer | Help Desk | |
| NoodleTools | Tom Ryan | Help Desk | |
| Project Lead the Way (PLTW) | Tom Ryan | Lydia Hallman | Help Desk |
| Quia | Tom Ryan | Teacher Managed | Help Desk |
| Raz-Kids | Tom Ryan | Judy Jester | Help Desk |
| Reading A to Z | April Reynolds | Judy Jester | Help Desk |
| Reading Eggs | Tom Ryan | Judy Jester | Help Desk |
| Rosetta Stone | Wendy Kotz | Wendy Kotz | Dan Maguire |
| SAVVAS Realize (formerly Pearson) | Tom Ryan | Lydia Hallman | Help Desk |
| Schoology | Tom Ryan | Dan Maguire | Help Desk |
| Science A-Z | Tom Ryan | Help Desk | |
| SMART Notebook | Dan Maguire | Dan Maguire | Mike Donovan |
| Sora by OverDrive | Tom Ryan | School Librarian | |
| Soundtrap | Tom Ryan | Help Desk | |
| TI Simulator (Texas Instruments) | Alicia Tamargo | Alicia Tamargo | Ken Altizer |
| ThinkCentral | Tom Ryan | Lydia Hallman | Help Desk |
| Turnitin | Tom Ryan | Building Contact | |
| Ultra-Key | Building Contact | Building Contact | Help Desk |
| Visualizer | Ken Altizer | Kelly Figueroa / Erica Pye | Help Desk |
| World Book Online | School Librarians | School Librarians | Help Desk |
Technology Support Information
*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
*See Support Tiers below for issues with any District Program or Service.
Information Systems Department
| Phone | ||
|---|---|---|
| Supervisor of Info Systems & Data Reporting | Kevin Bridges | 610-925-1567 ext.10008 |
| Systems Administrator | Tom Ryan | 610-444-6606 ext.10010 |
Technology Department
| Phone | ||
|---|---|---|
| Director of Technology | Dan Maguire | 610-444-4136 ext. 10001 |
| Assistant Supervisor | Mark Fisher | 610-444-6666 ext. 10003 |
| Network Engineer | Bob Wilson | 610-444-2551 ext. 10004 |
| Systems Engineer | Ken Altizer | 610-444-2551 ext. 10014 |
| Systems Engineer | Mike Donovan | 610-444-2551 ext. 10013 |
| Educational Technician | Brad Shomo | 610-444-2551 ext. 10011 |
| Educational Technician | Julia Sanchez | 610-444-2551 ext. 20029 |
| Educational Technician (CCIU) | Adriana Leon | 610-444-2551 ext. 10000 |
1 Comment
Dan Maguire
Adobe
ALEKS
APEX
Barksdale
Benchmark Education
Chesconet contract
Classkick
Clever
CollegeBoard
Confluence
Copia Edaptext
CSIU
Edmentum
Finalsite
Flipgrd
Follett
FMX
Google Apps
Houghton Mifflin
Holt McDougal
IEP Writer
IXL
Lifetouch
Lightspeed
LinkIt
Mackin VIA
Maxxess Access Control
McGraw Hill
Microsoft EES contract
MyNG Connect - NatGeo
MyPLTW
Naviance
Navigate360
NoodleTools
NWEA Map
Office365
Overdrive
PLTW
Primero Edge
Quia
Renaissance - Accelerated Reader
Riverside Insights
Rosetta Stone (manually managed within program)
Sapphire
Savvas
Schoology
Scholastic
School Messenger
Spring Math
Skyward
Snipe – Internally accessed
SMART Notebook
SORA
Soundtrap (manually managed within program)
SRC
Structureware
TalentEd
TelecenterU
ThinkCentral
Transfinder
Vector
Verizon & Lumen (CenturyLink?)
VMware (added afterwards)
WIDA
Worldbook