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*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

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titleInformation Systems Programs


ProgramNon-Emergency IssuesCoordinator
Brandywine Virtual Academy 

CSIU (Fund Accounting, Payroll & Personnel)Work Order Kevin Bridges
Clever (Single sign-on portal)Work OrderTom Ryan
District Data Reporting (Student and District Information)Work Order Kevin Bridges
Lifetouch (Student Pictures)Work Order Kevin Bridges
LinkIt (Student Assessment Data Warehouse)Work Order Kevin Bridges
PA Secure ID Information (Student State ID)Work Order Kevin Bridges
PA Future Ready Index (District Reporting) Work OrderKevin Bridges
PIMS (PA Information Management System)Work Order Kevin Bridges
Sapphire (Nursing)Work Order Tom Ryan
School Messenger (Notification System)Work Order Tom Ryan
Skyward (Student Info Systems & Gradebook)Work Order Tom Ryan
Skyward (Family Access Portal)Work Order Tom Ryan
SRC Central Records Gateway Work OrderTom Ryan



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titleDistrict Assessments


ProgramCoordinator
Acadience (formerly DIBELS) (Student Reading Assessments)Tom Ryan

DRC eDirect (District Assessment Coordinator)

Lydia Hallman
DRC eDirect & WIDA AMS (District and Student Reporting)Kevin Bridges
DRC eDirect (Technical Support)Dan Maguire

DRC WIDA AMS (District Assessment Coordinator)

Mike Barber
eMetric (State Assessment Data)Kevin Bridges
PVAAS (PA Value Added Assessment System)Kevin Bridges




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titleTechnology Support Information

*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

*See Support Tiers below for issues with any District Program or Service.


Tip
iconfalse

TIER III - Reporting Issue (Hardware/Software)


Note
iconfalse

TIER II - Immediate Attention / Non-Emergency


Warning
iconfalse

TIER I - Immediate Attention / Emergency

  • Contact HelpDesk: 610.444.2551, ext 10000
  • Call Dan Maguire, 610.444.4136 or Kevin Bridges, 610.925.1567




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titleOther Programs & Services

*For all non-Emergency Issues, please contact the Help Desk (610.444.2551) or Submit a Work Order


Program

Non-Emergency Issues (or ext 10000)

Coordinator
Accounts (District) Work Order Bob Wilson
ChromebooksWork Order Mike Donovan
Email, Account/ArchiveWork Order Bob Wilson
Fax Server  Work Order Mark Fisher
Hardware Repairs  Work Order Brad Shomo
Hardware/Software Requisitions  Work Order Dan Maguire
Interactive Boards (SMART/Polyvision)Work Order Mike Donovan 
Loaner Laptops (inc. Kajeet Hotspots) Work Order Dan Maguire  
Mac Environment (iMacs, Macbooks & iPads)Work Order Mike Donovan  
Microsoft EESWork Order Dan Maguire  
Phone Systems  Work Order Mark Fisher  
Regionalized Printing  Work Order Mark Fisher  
Remote Desktop  Work Order Bob Wilson
Security Cameras & Surveillance  Work Order Mark Fisher / Bob Wilson / Dan Maguire
SharepointWork Order Mark Fisher  
Teacher Laptop Insurance  Work Order Dan Maguire  
Virtual Machines (VM's)  Work Order Bob Wilson
Web Content Filter (Lightspeed)Work Order Bob Wilson
Website (District)Work Order Dan Maguire  
Windows Environment (Laptops & Desktops)Work Order Bob Wilson / Ken Altizer




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*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

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titleInstructional Technology Programs


ProgramAccount Support

Instructional Support

Technical Support
Accelerated ReaderSchool LibrarianSchool LibrarianHelp Desk
AdobeMike Donovan Dan MaguireHelp Desk
AIMSwebNancy HaleyN/AHelp Desk
ALEKS (inc Quicktables) Tom RyanKelly Figueroa / Erica Pye Help Desk
APEXJo Stirling
Help Desk
Being a WriterJudy JesterJudy JesterHelp Desk
BrainPopDan MaguireDan MaguireHelp Desk
CDT, Classroom Diagnostic ToolsTom Ryan

Lydia Hallman

Ken Altizer
ClasskickTom Ryan

Kelly Figueroa / Erica Pye 

Help Desk
Clever Tom RyanTom RyanTom Ryan
Confluence, KCSD ConnectBob WilsonDan MaguireDan Maguire
ConnectED - McGraw HillTom Ryan

Lydia Hallman

Help Desk
COPIA edaptextTom RyanJudy JesterHelp Desk
DestinyBob WilsonSchool LibrarianHelp Desk
Discovery Ed (formerly United StreamingDan MaguireDan MaguireHelp Desk
FlipgridTom RyanKelly Figueroa / Erica Pye Tom Ryan
Google Apps/AccountsBob WilsonKelly Figueroa / Erica Pye Dan Maguire
Holt McDougal Online (HMH)Tom RyanLydia HallmanHelp Desk
IEP WriterNancy ReganHeather CollinsHelp Desk

ImageMate (ELMO software)

N/AKelly Figueroa / Erica Pye Help Desk
Ladibug SoftwareN/ADan MaguireHelp Desk
Lexia Core5Tom RyanTracey Marino  Help Desk
LinkIt!Kevin BridgesKelly Figueroa / Erica Pye Kevin Bridges
MackinVIATom RyanLisa Teixeira Help Desk
Mastering Physics Dan FolmarDan Folmar Help Desk
Math SeedsTom RyanLydia Hallman  Help Desk
Math TypeTBDTBDHelp Desk
Microsoft OfficeBob Wilson Dan MaguireHelp Desk
National GeographicTom RyanLydia Hallman Help Desk
Navigate360 Tom RyanGeorge WolhafeHelp Desk 
Naviance, Family Connection

Colleen Allen

Jenna ReinheimerHelp Desk
NoodleToolsTom Ryan
Help Desk
Project Lead the Way (PLTW)Tom RyanLydia HallmanHelp Desk
QuiaTom RyanTeacher ManagedHelp Desk
Raz-KidsTom RyanJudy JesterHelp Desk
Reading A to ZApril ReynoldsJudy JesterHelp Desk
Reading EggsTom RyanJudy JesterHelp Desk
Rosetta Stone Wendy Kotz   Wendy Kotz Dan Maguire
SAVVAS Realize (formerly Pearson)Tom RyanLydia HallmanHelp Desk
Schoology Tom RyanDan MaguireHelp Desk
Science A-ZTom Ryan
Help Desk
SMART Notebook Dan MaguireDan MaguireMike Donovan
Sora by OverDriveTom RyanSchool Librarian
SoundtrapTom Ryan
Help Desk
TI Simulator (Texas Instruments)Alicia TamargoAlicia TamargoKen Altizer
ThinkCentralTom RyanLydia HallmanHelp Desk
TurnitinTom RyanBuilding Contact
Ultra-KeyBuilding ContactBuilding ContactHelp Desk
Visualizer Ken Altizer Kelly Figueroa / Erica Pye Help Desk 
World Book OnlineSchool LibrariansSchool LibrariansHelp Desk




Panel
titleColor#F2F4F4
titleBGColor#1F618D
titleTechnology Support Information

*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)

*See Support Tiers below for issues with any District Program or Service.


Tip
iconfalse

TIER III - Reporting Issue (Hardware/Software)


Note
iconfalse

TIER II - Immediate Attention / Non-Emergency


Warning
iconfalse

TIER I - Immediate Attention / Emergency

  • Contact HelpDesk: 610.444.2551, ext 10000
  • Call Dan Maguire, 610.444.4136 or Kevin Bridges, 610.925.1567





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titleColor#F2F4F4
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titleInformation Systems Department



Email Phone 
Supervisor of Info Systems & Data ReportingKevin Bridges

610-925-1567 ext.10008

Data Analyst & Account ManagementTom Ryan610-444-6606 ext.10010







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titleColor#F2F4F4
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titleTechnology Department



Email Phone 
Director of TechnologyDan Maguire

610-444-4136 ext. 10001

Assistant Supervisor Mark Fisher610-444-6666 ext. 10003
Network EngineerBob Wilson 610-444-2551 ext. 10004
Systems EngineerKen Altizer610-444-2551 ext. 10014
Systems EngineerMike Donovan610-444-2551 ext. 10013
Educational TechnicianBrad Shomo610-444-2551 ext. 10011
Educational TechnicianJulia Sanchez610-444-2551 ext. 1000620029
Educational Technician Brad Shomo(CCIU) Adriana Leon 610-444-2551 ext. 1001110000