ALWAYS | NEVER |
---|---|
|
|
41.3% failure rate, over 240 individuals clicked on the link, many provided their District login and password.
How does a computer become infected with Ransomeware? - Often spread through phishing emails that contain malicious attachments or unknowingly visiting an infected website where the malware is downloaded and installed within the user's knowledge.
What's the impact? - Passwords, accounts & data compromised, (personal and district), files encrypted and possibly lost, downed network services; including internet, phones and access controls for days or weeks, loss of instructional time, not to mention potentially tens if not hundreds of thousands of dollars.
Why should we worry? - The frequency and severity of cyber attacks targeting school districts has increased significantly this year, not to mention become increasingly challenging to detect.
Previous Phishing Email Look-Fors
Phishing Attacks - Being Aware & Being Vigilant!
More Significant Than Ever!
Spring 2019: Over 20 staff members fell victim to the recent Phishing attack targeting our District entitled; "District Proposed Salary Schedule". Most of those involved downloaded the .pdf attachment while a few went as far as accessing the website linked within the attachment and inputting confidential information, resulting in their District accounts being compromised. Remember to be skeptical of every email and when in doubt, contact the Tech Dept.
What happened as a result?
Close to 300,000 emails were generated from the compromised accounts to various accounts around the world.
Our email domain was "blacklisted" on two global SPAM filters forcing us to remediate until removed from lists.
Our Internet Service Provider threatened to block all district, email traffic due to receiving multiple complaints from other Districts & organizations.
What could have happened?
All data on the devices related to the compromised accounts completely lost.
Any programs or services related to the accounts, including data & information available within each program, could have also been compromised.
This includes any sites with login credentials stored using Google Password Manager such as banking, credit card & other personal websites
Student and staff personal and/or financial information compromised - See San Diego School District Data Breach Hits 500k Students
Moving Forward
Increasing efforts to heighten staff awareness and vigilance, including more frequent & challenging Phishing Training Campaigns
Increased accountability for those succumbing to Phishing attacks, both real and District generated
Improved communication and remediation efforts related to actual Phishing attacks
Improved security procedures and strategies at all levels
Be Aware! - Review every email with skepticism
Ask yourself the "Key Three" questions below. When in doubt, ask the Tech Dept!
Who is the Sender and what is the email address listed?
Is the Sender asking me to open an attachment or click on a link? Hover over the link/attachment
Does the email seem odd? Is there an urgent message / not typically something the Sender would write? Mistakes?
Student Device Management Expectations
Document and assign students the same computer to use whenever possible. Remember, the 1st login on any device takes more time.
Be vigilant. Actively monitor student use and assess the laptop/desktop after every use. Can be accomplished in less then 1-2 minutes.
Report negligent or malicious behavior and submit a work order IMMEDIATELY if there is an issue.
Students MUST LOGOUT after every use.
Laptops should be rebooted, (powered off) at least once a week if not daily.
Designate a staff member to be a Cart Manager to assure all the laptops have been returned, are plugged in and the cart secured at the end of each day.
Be sure that the cart is plugged in and ALL laptops are charging after use.
The Cost for damages exceeding normal wear and tear will be charged directly to the building/department and repeated damages to the same cart/cabinet will result in the removal of devices from use. Damages & repairs will be tracked by the Technology Department within the new Web Helpdesk Asset Manager.
To reiterate . . .The cost for replacing (3) Dell 3340 student laptop keyboards = one new Chromebook
Information related to the Child Online Privacy Protection Act (COPPA) is provided via the link below. This new federal law requires that websites notify parents and obtain parental consent when collecting personal information from children under the age of 13. Under the law, schools are permitted to provide consent to the collection of personal information on behalf of its students, eliminating the need for individual parent consent be given directly to the web site provider. For more information on COPPA, please visit; https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
Educational web-based tools and applications provide our teachers with resources to enhance, enrich and differentiate curriculum delivery and instruction to our students. Our district carefully reviews online resources for the program's ability to meet our students’ needs while protecting the confidentiality of personally identifiable information.
Some web-based programs require some student data to create accounts. KCSD does not require nor encourage students to provide additional personal information beyond what is required to create student accounts. Each provider offers information about their organization's collection, use, protection, and disclosure of data through their unique privacy policies, which can be found on their websites.
- For parents/guardians of children under the age of 13, you are required by COPPA to agree to the online consent form included within the KCSD Parent Portal in order for the District to allow your student to access online educational services for the upcoming school year.
- For KCSD Staff, any programs not included on the KCSD Educational Services list must be pre-approved by a Building Administrator before acquiring parent consent to create accounts for children under the age of 13.
Related Resources
- KCSD Educational Services and Children's Online Privacy Protection Act (COPPA) Overview
Student Privacy Pledge - https://studentprivacypledge.org/signatories/
iKeepSafe - https://ikeepsafe.org/
Already Implemented
- District wide randomly generated, student password reset
- Substitute Laptop Restrictions - Accessed using Substitute Guest Accounts only, refreshed on a weekly basis
- Local Administrator Access Revoked on Staff Devices
To Be Implemented
- Annual District wide randomly generated, student password reset
- Annual District wide staff password reset (individually created during staff laptop assessment)
- Progressive consequences for staff with multiple failures from Phishing Attacks (Real/Training), “3 strikes & out”
- Restricted email access to internal email only then restricted internet access
Future Consideration
- Staff Devices - Access restricted to staff only; no student access allowed
- Student Devices - Access restricted to students only; no staff access allowed
- Reduce Auto-Lock duration for staff and students
KnowBe4 Tip of the Week
KnowBe4 Security Tips - Multi-factor Authentication
What is it?
Multi-factor Authentication (MFA) is the process of verifying that you are who you claim to be when logging in to a device or an account. If you're reading this from your work computer, you probably logged in to your computer - that's single-factor authentication. But single-factor authentication is no longer enough to keep your accounts secure. Learn more below about the various ways you can digitally-authenticate your identity.
Understanding the Types of Identity Claim Factors:
- Something you own. This is using a mobile phone or device that you have in your possession to prove your identity. Typically, the device provides a code via an application, text message, email, or voice call. You then enter this code, and for successful authentication, your code must match what is expected by the service you’re attempting to log in to.
- Something you know. This is something you’ve memorized or stored somewhere, such as a PIN. You must supply the correct PIN to log in to your device or service.
- Something you are. This factor is something about your physical body that cannot be altered, such as your fingerprint or retina. Biometric scanners or readers are used to confirm you’re physically the person that you’re claiming to be.
Why do I need it?
In our digitally-driven world, passwords are no longer enough to keep your information safe. These days, it takes minimal effort for hackers to break into, or social engineer their way into, accounts that are only protected by passwords. Adding an extra step to access your accounts, such as entering an authentication code, means that hackers would also need to have your phone to break in.
Create an additional layer of security and make it harder for criminals to access your data by using two-factor or multi-factor authentication.
Be Aware, Be Vigilant, Be Skeptical!
Security Tips of the Week Archive
*Click images to enlarge
Visit Connect.kcsd.org to stay "Kennett ConnectED"
- KennectED - District Technology; News, Events & Celebrations
- KCSD Cyber Safety & Security Awareness
- KCSD Newsletter
- CONNECT Dashboard inc. Student Resources
- Kennett ConnectED - KCSD Technology Vision & Goals
- District Website
- Why Kennett?
- Visit us on Twitter; https://twitter.com/KCSD"building"
Bancroft Elementary School: https://twitter.com/KCSDBancroft
Greenwood Elementary School: https://twitter.com/KCSDGreenwood
New Garden Elementary School: https://twitter.com/KCSDNewGarden
Mary D. Lang Kindergarten Center: https://twitter.com/KCSDMaryDLang
Kennett Middle School: https://twitter.com/KCSDKennettMS
Kennett High School: https://twitter.com/KCSDKennettHS
Kennett High School Sports: https://twitter.com/KCSDKHS_Sports
More more information please contact:
Dan Maguire, Supervisor of Technology Services dmaguire@kcsd.org or 610.444.4136