*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
Information Systems Programs
| Program | Non-Emergency Issues | Coordinator |
|---|---|---|
| Brandywine Virtual Academy | ||
| CSIU (Fund Accounting, Payroll & Personnel) | Work Order | Kevin Bridges |
| Clever (Single sign-on portal) | Work Order | Tom Ryan |
| District Data Reporting (Student and District Information) | Work Order | Kevin Bridges |
| Lifetouch (Student Pictures) | Work Order | Kevin Bridges |
| LinkIt (Student Assessment Data Warehouse) | Work Order | Kevin Bridges |
| PA Secure ID Information (Student State ID) | Work Order | Kevin Bridges |
| PA Future Ready Index (District Reporting) | Work Order | Kevin Bridges |
| PIMS (PA Information Management System) | Work Order | Kevin Bridges |
| Sapphire (Nursing) | Work Order | Tom Ryan |
| School Messenger (Notification System) | Work Order | Tom Ryan |
| Skyward (Student Info Systems & Gradebook) | Work Order | Tom Ryan |
| Skyward (Family Access Portal) | Work Order | Tom Ryan |
| SRC Central Records Gateway | Work Order | Tom Ryan |
District Assessments
| Program | Coordinator |
|---|---|
| Acadience (formerly DIBELS) (Student Reading Assessments) | Tom Ryan |
DRC eDirect (District Assessment Coordinator) | Lydia Hallman |
| DRC eDirect & WIDA AMS (District and Student Reporting) | Kevin Bridges |
| DRC eDirect (Technical Support) | Dan Maguire |
DRC WIDA AMS (District Assessment Coordinator) | Mike Barber |
| eMetric (State Assessment Data) | Kevin Bridges |
| PVAAS (PA Value Added Assessment System) | Kevin Bridges |
Technology Support Information
*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
*See Support Tiers below for issues with any District Program or Service.
Other Programs & Services
*For all non-Emergency Issues, please contact the Help Desk (610.444.2551) or Submit a Work Order
| Program | Non-Emergency Issues (or ext 10000) | Coordinator |
|---|---|---|
| Accounts (District) | Work Order | Bob Wilson |
| Chromebooks | Work Order | Mike Donovan |
| Email, Account/Archive | Work Order | Bob Wilson |
| Fax Server | Work Order | Mark Fisher |
| Hardware Repairs | Work Order | Brad Shomo |
| Hardware/Software Requisitions | Work Order | Dan Maguire |
| Interactive Boards (SMART/Polyvision) | Work Order | Mike Donovan |
| Loaner Laptops (inc. Kajeet Hotspots) | Work Order | Dan Maguire |
| Mac Environment (iMacs, Macbooks & iPads) | Work Order | Mike Donovan |
| Microsoft EES | Work Order | Dan Maguire |
| Phone Systems | Work Order | Mark Fisher |
| Regionalized Printing | Work Order | Mark Fisher |
| Remote Desktop | Work Order | Bob Wilson |
| Security Cameras & Surveillance | Work Order | Mark Fisher / Bob Wilson / Dan Maguire |
| Sharepoint | Work Order | Mark Fisher |
| Teacher Laptop Insurance | Work Order | Dan Maguire |
| Virtual Machines (VM's) | Work Order | Bob Wilson |
| Web Content Filter (Lightspeed) | Work Order | Bob Wilson |
| Website (District) | Work Order | Dan Maguire |
| Windows Environment (Laptops & Desktops) | Work Order | Bob Wilson / Ken Altizer |
*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
Instructional Technology Programs
| Program | Account Support | Instructional Support | Technical Support |
|---|---|---|---|
| Accelerated Reader | School Librarian | School Librarian | Help Desk |
| Adobe | Mike Donovan | Dan Maguire | Help Desk |
| AIMSweb | Nancy Haley | N/A | Help Desk |
| ALEKS (inc Quicktables) | Tom Ryan | Kelly Figueroa / Erica Pye | Help Desk |
| APEX | Jo Stirling | Help Desk | |
| Being a Writer | Judy Jester | Judy Jester | Help Desk |
| BrainPop | Dan Maguire | Dan Maguire | Help Desk |
| CDT, Classroom Diagnostic Tools | Tom Ryan | Ken Altizer | |
| Classkick | Tom Ryan | Help Desk | |
| Clever | Tom Ryan | Tom Ryan | Tom Ryan |
| Confluence, KCSD Connect | Bob Wilson | Dan Maguire | Dan Maguire |
| ConnectED - McGraw Hill | Tom Ryan | Help Desk | |
| COPIA edaptext | Tom Ryan | Judy Jester | Help Desk |
| Destiny | Bob Wilson | School Librarian | Help Desk |
| Discovery Ed (formerly United Streaming | Dan Maguire | Dan Maguire | Help Desk |
| Flipgrid | Tom Ryan | Kelly Figueroa / Erica Pye | Tom Ryan |
| Google Apps/Accounts | Bob Wilson | Kelly Figueroa / Erica Pye | Dan Maguire |
| Holt McDougal Online (HMH) | Tom Ryan | Lydia Hallman | Help Desk |
| IEP Writer | Nancy Regan | Heather Collins | Help Desk |
ImageMate (ELMO software) | N/A | Kelly Figueroa / Erica Pye | Help Desk |
| Ladibug Software | N/A | Dan Maguire | Help Desk |
| Lexia Core5 | Tom Ryan | Tracey Marino | Help Desk |
| LinkIt! | Kevin Bridges | Kelly Figueroa / Erica Pye | Kevin Bridges |
| MackinVIA | Tom Ryan | Lisa Teixeira | Help Desk |
| Mastering Physics | Dan Folmar | Dan Folmar | Help Desk |
| Math Seeds | Tom Ryan | Lydia Hallman | Help Desk |
| Math Type | TBD | TBD | Help Desk |
| Microsoft Office | Bob Wilson | Dan Maguire | Help Desk |
| National Geographic | Tom Ryan | Lydia Hallman | Help Desk |
| Navigate360 | Tom Ryan | George Wolhafe | Help Desk |
| Naviance, Family Connection | Jenna Reinheimer | Help Desk | |
| NoodleTools | Tom Ryan | Help Desk | |
| Project Lead the Way (PLTW) | Tom Ryan | Lydia Hallman | Help Desk |
| Quia | Tom Ryan | Teacher Managed | Help Desk |
| Raz-Kids | Tom Ryan | Judy Jester | Help Desk |
| Reading A to Z | April Reynolds | Judy Jester | Help Desk |
| Reading Eggs | Tom Ryan | Judy Jester | Help Desk |
| Rosetta Stone | Wendy Kotz | Wendy Kotz | Dan Maguire |
| SAVVAS Realize (formerly Pearson) | Tom Ryan | Lydia Hallman | Help Desk |
| Schoology | Tom Ryan | Dan Maguire | Help Desk |
| Science A-Z | Tom Ryan | Help Desk | |
| SMART Notebook | Dan Maguire | Dan Maguire | Mike Donovan |
| Sora by OverDrive | Tom Ryan | School Librarian | |
| Soundtrap | Tom Ryan | Help Desk | |
| TI Simulator (Texas Instruments) | Alicia Tamargo | Alicia Tamargo | Ken Altizer |
| ThinkCentral | Tom Ryan | Lydia Hallman | Help Desk |
| Turnitin | Tom Ryan | Building Contact | |
| Ultra-Key | Building Contact | Building Contact | Help Desk |
| Visualizer | Ken Altizer | Kelly Figueroa / Erica Pye | Help Desk |
| World Book Online | School Librarians | School Librarians | Help Desk |
Technology Support Information
*For all non-Emergency Issues please Submit a Work Order or contact the Help Desk (610.444.2551)
*See Support Tiers below for issues with any District Program or Service.
Information Systems Department
| Phone | ||
|---|---|---|
| Supervisor of Info Systems & Data Reporting | Kevin Bridges | 610-925-1567 ext.10008 |
| Data Analyst & Account Management | Tom Ryan | 610-444-6606 ext.10010 |
Technology Department
| Phone | ||
|---|---|---|
| Director of Technology | Dan Maguire | 610-444-4136 ext. 10001 |
| Assistant Supervisor | Mark Fisher | 610-444-6666 ext. 10003 |
| Network Engineer | Bob Wilson | 610-444-2551 ext. 10004 |
| Systems Engineer | Ken Altizer | 610-444-2551 ext. 10014 |
| Systems Engineer | Mike Donovan | 610-444-2551 ext. 10013 |
| Educational Technician | Brad Shomo | 610-444-2551 ext. 10011 |
| Educational Technician | Julia Sanchez | 610-444-2551 ext. 20029 |
| Educational Technician (CCIU) | Adriana Leon | 610-444-2551 ext. 10000 |
